American Express Mission Statement

" The mission of our program is to bring to life the American Express value of good corporate citizenship by supporting diverse communities in ways that enhance the company"s reputation with employees, customers, business partners and other stakeholders. We do this by supporting visionary not-for-profit organizations that are: Preserving and enriching our diverse cultural heritage. "

But, American Express uses a vision statement rather than a mision statement.

"We work hard everyday to make american express the world's most respected service brand."

(Customer Commitment)

We develop relationships that make a positive difference in our customers' lives.

(Quality)

We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.

(Integrity)

We uphold the highest standards of integrity in all of our actions.

(Teamwork)

We work together, across boundaries, to meet the needs of our customers and to help the company win.

(Respect for People)

We value our people, encourage their development and reward their performance.

(Good Citizenship)

We are good citizens in the communities in which we live and work.

(A Will to Win)

We exhibit a strong will to win in the marketplace and in every aspect of our business.

(Personal Accountability)

We are personally accountable for delivering on our commitments.

Source: americanexpress.com